Privacy Policy

1. Introduction & Acceptance of Policy

• Welcome to Mintrix.
• By accessing or using our Services, you agree to this Privacy Policy.
• Date of Last Revision: 06.06.2025

2. Information We Collect

We collect various types of information to provide and improve our Services.

• Information Provided by Schools/Administrators:
  • Student Data: Names, contact info, DOB, attendance, grades, behavior, AI-inferred emotions, goals, learning recommendations.
  • Teacher Data: Names, contact, teaching roles, performance, lesson plans, communication logs.
  • Parent Data: Names, contact, child data, fee history, communication preferences, feedback.
  • Administrator Data: Names, roles, access, financial records.
  • School Info: Name, address, contact, student count, curriculum details.
  • Financial Data: Subscription payment details (if processed by Mintrix).
• Information Provided by Users:
  • Username, password, profile info.
  • Messages, feedback, support inquiries.
  • Homework, assignments, lesson plans, notices.
• Information Collected Automatically:
  • IP, browser, OS, time on platform, pages visited, features used.
  • Device type, identifiers.
  • Cookies, tracking tools – see "Your Choices Regarding Cookies".

3. How We Use Your Information

• To Provide and Maintain Services: Manage accounts, enable platform features.
• To Improve and Personalize: Enhance tools, provide AI-powered recommendations.
• For Communication: Send updates, reminders, enable two-way messaging.
• For Analytics: Dashboards, insights, educational outcome tracking.
• For Security: Prevent unauthorized access, maintain integrity.
• For Legal Compliance: Fulfill regulatory obligations.
• For Support: Help users and resolve issues.

4. How We Share and Disclose Your Information

• With Schools: For authorized academic and administrative access.
• Within School Ecosystem:
  • Teachers: Student info access, communication features.
  • Parents: View child data, contact teachers.
  • Students: View progress and assignments.
• Third-Party Providers: Hosting, analytics, payment, and support services.
• Strategic Partners:
  • Channel Partners – for sales/marketing, under NDA.
  • Education Trusts/Groups – aggregated benchmarking with role-based access.
  • Tech & Infrastructure Alliances – data shared with hardware tools under agreement.
  • Govt/NGOs – anonymized reporting with strict controls on personal data.
• Business Transfers: Data transferred if ownership changes.
• Legal Disclosure: If required by law or to protect rights, safety, or property.
• Aggregated/Anonymized Data: For analysis and service improvement.

5. Data Security

• Robust protections in place – encryption, access controls, audits.
• However, no system is 100% secure. We follow best practices to minimize risk.

6. Data Retention

• We retain data as needed for service delivery, legal compliance, and dispute resolution.
• Data is deleted securely upon termination with options for export.

7. Your Data Protection Rights

• Access/Correction: You can access and fix your data.
• Portability: Request data in machine-readable format.
• Erasure: Ask to delete personal data under certain conditions.
• Restriction/Objection: Control how your data is used.
• Withdraw Consent: Stop processing when consent-based.
• Complaints: Raise issues with data protection authorities.
• Note: Most rights are exercised via your school administrator.

8. Children's Privacy

• We comply with laws like COPPA and local child privacy laws.
• Data is collected with school and parental consent under educational context.

9. International Data Transfers

• If data is moved outside India, it’s protected via standard legal safeguards (e.g., SCCs).

10. Changes to This Privacy Policy

• We may update this policy. Material changes will be notified on our site or via messages.
• Continued use means you accept the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy:

• Email: info@mintrix.in